Last Updated: April 23,2025

WAH LIN USA LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WAH LIN mobile application. By using the App, you consent to the practices described in this policy.

1. Information We Collect

• Personal Data:
  When you create an account, we may collect your name, email address, phone number, and physical address.
• Lock and Key Data:
  To provide core functionality, we collect data related to your locks (e.g., lock serial numbers, access codes, usage logs, and geolocation for geofencing features).
• Device Information:
  We automatically collect device identifiers, IP address, operating system, and mobile network information.
• Usage Data:
  We track interactions with the App, such as timestamps, feature usage, and error logs.

2. How We Use Your Information

• To provide, maintain, and improve the App’s functionality.
• To authenticate users and manage access permissions.
• To send technical notices, updates, and security alerts.
• To respond to customer support requests.
• To analyze usage trends and optimize user experience.
• To comply with legal obligations or prevent fraudulent activities.

3. Data Sharing and Disclosure

• Service Providers:
  We may share data with third-party vendors (e.g., cloud storage, analytics, payment processors) solely to operate the App.
• Legal Requirements:
  We may disclose information if required by law, court order, or government request.
• Business Transfers:
  In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.

4. Data Security

We implement industry-standard measures to protect your data, including encryption (SSL/TLS), access controls, and regular security audits. However, no electronic transmission or storage is 100% secure.

5. Your Privacy Rights

Depending on your state of residence (e.g., California under CCPA), you may:

• Request access to or deletion of your personal data.
• Opt out of the sale of your data (we do not sell user data).
• Withdraw consent for data processing (may affect App functionality).

To exercise these rights, contact us at wahlinapp@gmail.com.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Children’s Privacy

The App is not intended for users under 18. We do not knowingly collect data from children under 18.

8. Policy Updates

We may update this policy periodically. Continued use of the App after changes constitutes acceptance of the revised policy.

9. Contact Us

For questions or concerns about this Privacy Policy, contact:
📧 Email: wahlinapp@gmail.com